You have forgotten the password for your ULB account and therefore wish to reset it, but:

• You no longer have access to the personal / recovery email address you entered
• You never entered a personal / recovery email address

2 possible scenarios:

• You use the same password for your ULB account and for your Microsoft 365 account > in this case, please provide us with your new personal / recovery email address. We will invite you to reset your ULB password after registering your new recovery email address.

• You use different passwords for your ULB account and your Microsoft 365 account > in this case use your @ulb.be email address to reset your ULB password.